ym88 Privacy Policy: How We Handle Your Information
ym88 collects only the information needed to run your account, process wallet activity through Rocket and Upay, and keep your sessions secure across devices. This policy explains what we collect, why we collect it, and what choices you have — access and eligibility depend on your local law and the regions where this service is available.
Account data protection
Rocket and Upay wallet context
Device session records
Your right to review and correct
POLICY SCOPE DETAIL
What Data We Collect and Why
When you open an account with ym88, we collect the registration details you enter — name, contact information and the credentials you choose. When you make a deposit or withdrawal using Rocket or Upay, transaction reference data is recorded against your account wallet so you can review it at any time from the transaction history tab. We also collect device and session data: browser type, operating system, IP address and the pages you navigate within the platform. This helps us detect unusual login attempts and keep your account accessible only to you. Cookies and similar storage tools record your session state so that moving between the sportsbook and the casino lobby does not reset your context. We do not sell your personal data to third parties for their own marketing. Where we share data with payment processors or identity verification services, that sharing is limited to what those services need to complete your specific request. The legal basis for processing varies by activity and by the jurisdiction governing your access — availability of this service depends on your local law and eligible regions. We keep records for as long as your account remains active and for a period afterward as required by applicable rules.
Rocket payment reference
Upay transaction context
Account wallet history
Session and device records
INSIDE AND OUTSIDE
Where This Policy Applies
This policy covers everything that happens inside your ym88 account and on this website. It does not cover third-party services that have their own privacy terms, even when you reach them through a link on our pages. Understanding the boundary helps you know where to direct a question.
Account Access
All data collected when you log in, update your profile or change account settings falls under this policy. That includes the email address, mobile number and password linked to your account.
Wallet Transactions
Deposit and withdrawal records processed through Rocket or Upay are covered here. Transaction references are stored in your account history and are accessible when you are signed in.
Site Content and Navigation
Pages you visit, game categories you open and sportsbook markets you browse generate session data that this policy governs. That data is used for security and to keep your session intact.
Third-Party Services
External payment gateways, identity services and any site you reach by leaving ym88 operate under their own privacy terms. We are not responsible for how those services handle your data once you leave our pages.
YOUR ACCOUNT RIGHTS
Actions Available to You Under This Policy
You have practical choices about your data. You can review the personal details held on your account by signing in and opening the account settings page — name, contact details and linked payment methods are shown there. If something is wrong or out of date, you can edit it directly in the same section; for fields that are locked after verification, raise a correction request through the support contact route listed on this page. You can also ask what categories of data we hold on you and, where applicable rules allow, request that certain records be removed. We will respond through the same channel you used to contact us. Note that removing some data may affect your ability to use the account, particularly records tied to wallet verification or transaction history. All rights are subject to the law and eligible regions that govern your access to this service.
Review Your Records
Sign in and go to account settings to see the personal data currently held, including contact details and linked wallet references.
Correct Account Details
Edit unlocked fields directly in account settings. For verified fields that cannot be self-edited, submit a correction request via the support contact route.
Ask What We Hold
You can request a summary of the data categories we hold on your account. Contact us through the published support channel and we will respond there.
Request Data Removal
Where applicable rules allow, you can request deletion of certain records. Removal of wallet or verification data may limit account functionality; we will explain any impact before acting.
REACH OUR TEAM
Contact Us About This Policy
If you have a question about how your data is handled, want to make a correction or need to submit a formal data request, use the contact routes below. We respond through the same channel you use. Do not send sensitive account credentials — account number, wallet PIN or password — through any of these routes.
Live Chat
Open the live chat widget on any page of the site. Describe your data question clearly and our team will pick it up from the queue.
Email Support
Send your privacy or data request to the support email address published in the Contact section of the site. Include your registered contact detail so we can locate your account.
Account Help Centre
The Help Centre linked from your signed-in account menu covers common data and privacy queries. Check there first — many correction steps can be completed without contacting the team.
HOW WE PROTECT DATA
Data Handling and Account Security
We approach data protection as an operational standard, not a checkbox. Access controls, session timeouts and encrypted storage are part of how the account system is built. Your Rocket or Upay wallet references are stored in a way that separates them from other account data, so a question about one does not expose the other.
Cookie and Session Controls
Cookies keep your session active as you move between the sportsbook and casino sections. You can adjust cookie preferences through your browser settings; switching off certain cookies may affect how the session behaves across pages.
Account Security Measures
Login activity is monitored for unusual patterns. If we detect a sign-in that does not match your normal device or location, additional verification may be required before access is granted to your account.
Data Retention Period
We keep account data for as long as your account is active. After closure, records are retained for the period required by applicable rules and then removed from active systems. You can ask about the specific period via the support contact route.
Policy Change Notification
When this policy changes materially, we post an update notice on the site and, where possible, send a notification to your registered contact. Continued use of the account after the notice constitutes acceptance of the updated terms.
POLICY QUESTIONS ANSWERED
Privacy Policy: Common Questions
These questions cover what we hear most often from account holders about data, privacy choices and how to contact us. If your question is not here, the support routes in the Contact section above are the next step.
What personal data does ym88 collect when I open an account?
We collect the registration details you submit — name, contact information and login credentials. After that, wallet transaction references from Rocket or Upay and session data such as device type and IP address are recorded against your account as you use the service.
Does ym88 share my data with third parties?
We share data only where it is necessary to complete a specific service — such as passing wallet reference data to a payment processor to complete a Rocket or Upay transaction. We do not sell your data to third parties for their own marketing or unrelated purposes.
How do I see or correct the data held on my account?
Sign in and open account settings. Most personal details are visible and editable there. For fields locked after identity verification, submit a correction request through live chat or the published support email, and we will respond through the same channel.
Can I ask ym88 to delete my account data?
Yes, where the rules governing your eligible region allow it. Contact us through the support channel and specify what you want removed. We will explain if any data must be retained under applicable rules and confirm the steps before acting on your request.
How long does ym88 keep my data after I close my account?
Account data is held for the retention period required by applicable rules after closure. Wallet transaction records may be kept longer where financial compliance rules apply. You can ask for the specific period through the email support route listed on this page.
Does using this service on mobile affect how my data is collected?
The same policy applies whether you access your account through a mobile browser or a desktop browser. Device type, operating system and session data are collected in both cases. Cookies work the same way; you can manage them through your mobile browser settings.
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